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Frequently Asked Questions
We currently deliver between Monday through Friday.The cut-off time for placing an order is 4pm (SGT) the day before. This may change from time to time depending on our operational constraints. You will receive your orders 2-7pm on Mon and 12-7pm Tue through Fri.
We offer free shipping on orders of SGD$30 or more. A flat rate of SGD$12.50 applies for orders that fall below SGD$30 after discounts are applied.
We only deliver within Singapore at this time. Drop us a line at email@example.com to tell us where you would like Ri’s to ship to!
Given the nature of our products (food), we do not accept returns or exchanges. Should you experience an issue with your order or receive your item damaged, please contact us at firstname.lastname@example.org and we will be happy to assist you.
We’d love to chat! You can reach out to us at email@example.com
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Our products are currently available for purchase through our website and at selected retail outlets - Little Farms, The American Club and The Dempsey Project.
We will make announcements via our newsletter and social media every time Ri’s is stocked at a new retail store.
If you would like to be considered as a stockist, please get in touch with us at firstname.lastname@example.org.
Gluten Free Breads
We are currently in the process of moving our bakes to our purpose-built, dedicated gluten-free facility which will allow us to consistently produce delicious, gluten-free bread that are better-for-you.
Currently, our baguettes, loaves, crackers and granolas are baked in this facility. They continue to be free of gluten, eggs and dairy.
Our products should arrive at room temperature or slightly chilled. For longer-lasting freshness, we recommend you place your items in the freezer once you receive them.
None of our products contain preservatives, so we recommend putting them in freezer immediately. In the freezer, they can last for up to 4 weeks.
The pizza base and pita bread should be stored in the freezer as it can be thrown in the oven straight from the freezer.
We recommend to place the breads in the freezer to ensure they maintain their structure and freshness. They can last for up to 4 weeks.
Our breads are best enjoyed toasted. Place them straight from the freezer into your preferred toaster oven and ensure that it's thoroughly toasted. The crunch is amazing!
We are currently working on them and will update here once we do! Meanwhile, do check out these gluten-free recipes from Healthy-ish & Happy that will go great with our products.
Pairings for Gluten Free Breads:
Unfortunately as our gluten free breads are made upon confirmation of your order, we will be unable to change your order after. We appreciate your understanding as we seek to produce the best quality products for each order.
If you have a last minute order and have missed the cut-off, our breads are also available at Little Farms outlets, delivered fresh daily.