Frequently Asked Questions

When will I receive my order?
We currently deliver every Tuesday and Friday. The cut-off time for placing an order for Tuesday is the Sunday before and the cut-off time for placing an order for Friday is Wednesday, 2359 hours (SGT). This may change from time to time depending on our operational constraints. 

How much does shipping cost?
We offer free shipping on orders of $30 or more. A flat rate of $8 applies for orders that fall below $30 after discounts are applied.

Do you ship internationally?
We only deliver within Singapore at this time. Drop us a line at to tell us where you would like Ri’s to ship to! 

What is your return policy?
Given the nature of our products (food), we do not accept returns or exchanges. Should you experience an issue with your order or receive your item damaged, please contact us at and we will be happy to assist you.

Can I place a bulk order for a corporate gift or wedding?
We’d love to chat! You can reach out to us at

Where can I find your products?
Our products are currently available for purchase through our website and at selected retail outlets - Little Farms, The American Club and The Dempsey Project.

We will make announcements via our newsletter and social media every time Ri’s is stocked at a new retail store. 

If you would like to be considered as a stockist, please get in touch with us at

Can’t find the answer to your question? Contact us and we’ll get back to you as soon as we can.