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Frequently Asked Questions
We currently deliver between Monday through Friday.The cut-off time for placing an order is 4pm (SGT) the day before. This may change from time to time depending on our operational constraints. You will receive your orders 2-7pm on Mon and 12-7pm Tue through Fri.
We offer free shipping on orders of SGD$30 or more. A flat rate of SGD$12.50 applies for orders that fall below SGD$30 after discounts are applied.
We only deliver within Singapore at this time. Drop us a line at firstname.lastname@example.org to tell us where you would like Ri’s to ship to!
Given the nature of our products (food), we do not accept returns or exchanges. Should you experience an issue with your order or receive your item damaged, please contact us at email@example.com and we will be happy to assist you.
We’d love to chat! You can reach out to us at firstname.lastname@example.org
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Our products are currently available for purchase through our website and at selected retail outlets - Little Farms, The American Club and The Dempsey Project.
We will make announcements via our newsletter and social media every time Ri’s is stocked at a new retail store.
If you would like to be considered as a stockist, please get in touch with us at email@example.com.
Gluten Free Breads
Our breads are made from gluten free ingredients and baked in a dedicated, closed-off area within a shared kitchen.
While we take utmost care to eliminate any risk of cross-contamination, we take celiac disease seriously and do not recommend our products to those who are intolerant to gluten.
Our products should arrive at room temperature or slightly chilled. For longer-lasting freshness, we recommend you place your items in the fridge or freezer once you receive them.
Our gluten-free products will keep for up to 3 days if left completely at room temperature, so don’t worry if they’ve been on your counter for a couple of hours.
Just pop them in the fridge or freezer as soon as you can.
None of our products contain preservatives, so we recommend putting them in the fridge or freezer. In the fridge, our products will keep for up 1 week. In the freezer, for up to 3 weeks.
The pizza base and pita bread should be stored in the freezer as it can be thrown in the oven straight from the freezer.
Our gluten-free products will keep for up to 3 days (depending on humidity levels) if left completely at room temperature. In the fridge, our products will keep for up to 1 week. In the freezer, for up to 3 weeks.
For the wraps, we do not advise reheating them. Just take them out from the fridge and let them thaw on the counter.
For the other products, head to their respective product pages for more prep tips!
We are currently working on them and will update here once we do! Meanwhile, do check out these gluten-free recipes from Healthy-ish & Happy that will go great with our products.
Pairings for Gluten Free Breads:
Brown / White Bread
Unfortunately as our gluten free breads are made upon confirmation of your order, we will be unable to change your order after. We appreciate your understanding as we seek to produce the best quality products for each order.